Caldwell explains Hurricane is a hybrid managed service provider/cloud service provider that delivers support, strategy, management, and remediation services to meet their client’s business needs. Caldwell’s knowledge and passion for IT is apparent in every aspect of Hurricane’s operation, from their fully redundant Canadian private cloud services to their personal approach to technical support.
At 26, Caldwell is unique in his industry, having parlayed a natural gift for technology management into a formidable presence in the complex and competitive IT services world. While youthful, the dynamic entrepreneur has deep experience in IT having founded Hurricane while in his teens.
Initially, Hurricane’s services included building systems and consulting to the small/home office market. At fourteen, Caldwell was administering Microsoft Exchange for his junior high school, where he gained an interest in working on larger, enterprise scale systems. By the time he was 18, Caldwell had already gained a wealth of real- world knowledge that rivaled IT professionals many years his senior.
Hurricane’s first major IT support role was with Homburg Canada, a major player in the real estate world that owns and manages several properties in Calgary, including the Penn West twin towers. In a project building out Penn West’s security structure, Caldwell was introduced to demanding high-availability and high-performance database work, which led into a focus on industrial automation. Hurricane then expanded into the high-stakes world of managing the IT infrastructure of control systems for upstream and midstream oil and gas clients – where downtime can cost tens of thousands of dollars an hour.